TERMS AND CONDITIONS



All bookings are accepted under the following terms: • These Terms and Conditions supersede all other conditions made by third parties.  • The booking is made for the people whose names are listed on the booking form only and there shall be no change without the owners consent. We do not allow parties of all male or all female persons without our consent. • All holiday lettings will commence at 4pm on the day of arrival and end at 10.30am on the day of departure. • If in the unlikely event of us having to cancel your booking for some unexpected reason then our liability is limited to refunding the money I have received from you or the letting agent in full or on a pro-rata basis if part way through your stay.
 • You are obliged to keep the property and all furnishings, fixtures, fittings and effects, in the same state of repair and condition as they were in at the commencement of the holiday and to ensure that the home is left clean and tidy. In default of such obligation you are obliged to reimburse the owners against any costs incurred in remedying the faults. This is not limited to any damage deposit paid. We advise you to take out insurance to cover any incidents.
• You will be responsible for any damage to the holiday home, or to the furniture, fixtures fittings and effects. We advise you to take out insurance to cover this. Anything broken or damaged should be repaired or replaced to a similar standard and equivalent value. If this is not possible then the owner should be informed as soon as possible and paid for before leaving. Your responsibility is not limited to any damage deposit received. You are advised to take out insurance to cover any incidents.

  • NO SMOKING within the house. Please do not litter the gardens or patios with smoking debris.

  • NO PETS are allowed in order to cater for guests who have allergies

• The holiday home includes the equipment listed on this web site. In the unlikely event of a breakdown of an item we will try to get a repair or replacement but in any case no refund will be made.  • A playhouse and toys are provided for your children. All children must be supervised by an adult whilst using it and must bring to our attention any safety issues you may have. It is your responsibility to ensure that the equipment being used is safe and that your children are using it in a safe manner.
NO FOOD OR DRINK is allowed in the HOT TUB in order to keep it clean and safe for everyone. If food or drink is spilt in the hot tub it will be switched off, drained, Cleaned and refilled. It then takes 12-15 hours to re-heat. The cost of this to you will be £60
• Children must be supervised when near the pond. Please note that this is deeper then it looks and goes below ground level. The river at the bottom of the field is fenced off and can be fast flowing at times. Do not allow children to go past the fence unsupervised.
We supply one bag of logs for the log burner between November and March. . EV CHARGER - A Zappi EV charger (untethered) is provided for use by guests. In order to make it fair for all guests we charge £4 per night towards the cost of electricity payable locally. A pin code is required to use it and will be given on request
• If you feel that you have a genuine complaint then you must inform us immediately which will give us chance to rectify the problem. We will not entertain any complaints, which are made after the holiday.